Imagine your customers picking up their smartphones to be notified about special promotions and sales via their Facebook messenger accounts. Click on an option to log into your platform to schedule a service. Given a choice of times and a calendar entry created on the customer's calendar. The car gets dropped in and each stage from estimation to approval to service to pickup to post service feedback is all handled via Facebook messenger.
Now imagine there is no human involved in this whole interaction - just a piece of software called a bot that intelligently interacts, answers questions, schedules, provides status and seeks and records feedback. And it is available 24 x 7 - to also provide estimates of service if someone is caught in an accident at 3am.
Would that set your dealership apart in service? How about saving 92% of your costs while expanding and depending service levels without spending a single cent on salaries, training, days off and seasonality. It is already available and happening with Engati - specifically designed for the experience of auto dealerships. Come experience the future of customer service and support with Engati.
Most of the features currently present on the website and app and the one's that auto dealership offers have been modeled by our bot.
Car details/ brochure, Images, Configurations, Price Tables
Book Test Ride
Financing Tools/EMI Calculators
Offer blasts/ inventory clearance sales
Accident Assistance Damage repair quotes
Hotline call numbers
Find and book for nearest driving schools
Rewards and service discount messages
Locate nearest service centers
Insurance and Service reminders