A chatbot template which allows students and jobseekers to get counseling by simply going through the options and brochures provided for a crystal clear counseling from the experts.
Template Details
Made by
Team Engati
Category
Education
Winner - Best Artificial Intelligence Driven Technology Solution
Provide personalised information over live chat
Connect customers to an agent via the live chat option in case of complex queries.
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Gramhal brings farmers & traders together with an Engati chatbot
Challenge
Gramhal was struggling to facilitate communication between farmers and traders as they faced significant challenges in using mobile applications for inquiries and information.
Solution
Based on the Mandi (local market) the bot provides information on the latest prices for every crop with every queries answered. Engati's omnichannel feature enabled Gramhal to deploy the bot on an app that the farmers and traders were already using 23 times a day - WhatsApp.
92%
queries answered by the bot
62%
farmers & traders used the bot on a regular basis
1500
interactions/hour
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