30%
increase in
conversions
42%
increase in leads captured
37%
growth in engagement rate
24%
ROI boost on an annual basis
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Frequently Asked Questions
Acquiring a Whatsapp Business API is free of cost. Charges are applicable while sending the messages to your end customer. You can check how Engati’s WhatsApp API Pricing works. Additionally, the Whatsapp API for the said number can be acquired via one of the authorized resellers of META. Engati has partnered with one such reseller, Dialog360 and can easily help you get started with your Whatsapp Business API Journey.
You can use WhatsApp for marketing in various ways like:
1. Automate notifications like delivery, order confirmation, shipping etc with WhatsApp Business API.
2. Send out WhatsApp broadcasts about offers, promotions and other communication to your users.
3. Automate responses by setting up a WhatsApp Chatbot
4. Offer better, more accessible customer support to your users.
5. Send personalized communications like offers, abandoned cart notifications to your users.
Multiple ways you can use WhatsApp Marketing tool for eCommerce:
1. You can create a WhatsApp Business Account for your eCommerce store.
2. Automate communication or updates like order confirmation, shipping, payment etc with WhatsApp Business API
3. Integrate your product catalog on WhatsApp and showcase the product, images and pricing. This makes browsing easier for your customers.
4. Send personalized product recommendations and create Whatsapp Marketing Strategies for your users.
5. Use WhatsApp Analytics to understand user behavior and also integrate with your CRM.
The API for WhatsApp serves as a technical bridge, enabling businesses to integrate their WhatsApp account with professional customer messaging software, forming a WhatsApp Business Platform. This platform empowers businesses to efficiently handle large volumes of WhatsApp messages from customers.
You can get a WhatsApp Green Tick in these 5 simple steps
Step 1: Get the WhatsApp Business API
Step 2: Increase notability
Step 3: Apply for WhatsApp green tick through your BSP
Step 4: Submit relevant documents
Step 5: Wait for Approval
You can run a Whatsapp Broadcast on Engati in these simple steps
Step 1: Upload a contact list in the supported format
Step 2: Choose a message template from the extensive pre-built library or create one from scratch per your requirement
Step 3: Wait for template to get approved from META (can take few minutes to few hours)
Step 5: Go to the Broadcast Tab and Create a new broadcast
Step 6: Give your broadcast a Title, Select the target contact list and Schedule your broadcast
Yes, you can place a call via WhatsApp Business API.
WhatsApp Business App is used by small and individual businesses to send messages. Whereas, WhatsApp Business API is used by medium and large businesses for communications.
WhatsApp has no limit on the number of users for WhatsApp Business API. It depends on the service provider you are using. At Engati, our plans start with 5 user logins.. You can further do add-ons as per your use case. You can check our WhatsApp API Pricing here.
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