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Our journey to transform
the customer journey
What started as an exploration in conversational automation has grown into a powerful platform built ground up to help businesses reimagine the customer journey.
Engati started with a simple thesis. Can we bring a low-friction approach via conversational automation (to capture business logic) and intelligence ( applied AI/NLP) to the rapidly evolving domain around chatbots?
Buoyed by our early experience with key customers across a wide range of industries, we embarked as a young organization in 2020, with an intense desire to humanize customer engagement.
Our journey to transform
the customer journey
Many approaches have been addressing the challenges around CX in a piecemeal manner. However, we don’t yet see a fundamental rethinking needed to bring the human connection and the automation required to truly scale it together.
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Buoyed by our early experience with key customers across a wide range of industries, we embarked as a young organization in 2020, with an intense desire to humanize customer engagement.
What defines us
Work for impact, pride in what we do
Everything we do is towards the underlying customer impact; we are immensely proud of what we make possible.
Passionate & Always learning
We wear passion on our sleeves. We are curious, tenacious and optimistic about the road ahead.
Communicate frankly & clearly
We let our teammates know what we feel, and converge on common ground in making possible what we care about.
Distributed, yet Connected
We thrive despite being a global team across locations & distances.
Want to meet us? Find us in one of these locations
The crew
We have come together as a team largely when the world has gone through an intense period of isolation and self-reflection. That has not prevented us from gelling as a team to take on what we know is possible. And oh, we can’t wait to hang out together!
Learn more, arrange a call back!
About Engati
Engati enables transformative Customer eXperiences for businesses to connect & engage with customers, wherever they exist.
We activate Conversational Intelligence to scale customer experience and build deep and lasting connections.
We activate Conversational Intelligence to scale customer experience and build deep and lasting connections.
