Why are healthcare chatbots important?

Healthcare chatbots help doctors as well as administrative staff automate routine tasks and focus on ones that require immediate and precise attention. This gives complex cases more priority and attention.

Do hospitals use chatbots?

Yes, absolutely. Hospitals use chatbots for multiple use cases such as helping new patients book appointments, and discover the kind of services provided which cater to their needs. Existing patients have the convenience to download lab reports, book follow up appointments and gain insights with little to no effort via a chatbot on an app like WhatsApp.

What is workflow automation in healthcare?

While the term specifically means automating any task in the healthcare space, chatbots specifically can be utilised to help patients communicate with the healthcare organisation 24/7 on a channel and language of their choice. To know more, you can sign up and talk to us.

What is medical ai chatbot ?

A medical AI chatbot is a structured flow of generative ai technology that can handle a vary range of tasks like booking appointments, bill payments, patients history, medical awareness and more. To know more, sign up here - https://app.engati.com/admin/get-started

Can a chatbot diagnose disease?

A chatbot cannot diagnose a disease, however, it helps provide first aid or first contact information to decrease impact. Only the professional opinion of a doctor should be considered to diagnose diseases. A chatbot can however, assist a patient, get in touch with a doctor, book an appointment and provide reassurance.

How to make a chatbot for healthcare?

Engati's platform provides the capability for companies to create chatbots with zero coding involved. Our bot templates give our customers a great framework which they can customise according to their needs. You can sign up to chat with us and know more.

Engage & Convert Patients at scale with Engati's Medical AI Chatbot

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Globally Trusted Chatbot for the Top Brands in Healthcare

India

Dubai, ME

UAE, ME

Singapore Rest of Asia

India

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Nigeria, Africa

India

Dubai, ME

UAE, ME

Singapore Rest of Asia

India

France, Europe

Nigeria, Africa

India

Why you need an AI Chatbot for your Healthcare Marketing?

82%

Booking inquiries handled by the bot

37%

Cost saved by automating support inquiries

50%

Reduction in manpower

30%

Increase in appointment bookings via chatbot

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How can Engati grow your Healthcare Business

Automate doctor appointments and ensure faster booking

Help patients book appointments with their chosen doctors and locations, using Engati's Google Calendar integration, and confirm slots on WhatsApp
Generate leads on WhatsApp such as patient’s name, email and phone number through healthcare chatbot
Make consultation fee payments smoother through Enagti’s Stripe or Razorpay integrations

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Convert general queries into patients with Generative AI

Utilize Engati's industry-standard LLM to address patient health concerns across the website and provide real-time responses to queries via Conversational AI.
Chatbot for healthcare provides omnichannel support and stay connected to your patients everywhere
Talk to anyone across the globe in their language with Engati's multilingual capabilities

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24x7 Patient Assistance with AI powered automation

Slash support costs by up to 60% with round-the-clock self-service across channels
Engati's healthcare chatbot allow patients to escalate queries to a live chat in case of emergency
Let patients order medicines from your trusted third-party distributor, and swiftly deliver their data from the database to their registered WhatsApp number.

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