A simple website Chatbot for dentists to book appointments, showcase different services.
Template Details
Made by
Team Engati
Category
Customer Support
Winner - Best Artificial Intelligence Driven Technology Solution
Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Schedulting appointments, booking time slots, sending emails.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
Derailing COVID-19 in Zambia
Challenge
Zambia was facing diiculties battling misinformation and fake news regarding COVID-19.They initially set up call centres to answer their citizen’s questions, but there was no way they could scale these call centres to suiciently deal with the influx of queries.
Solution
MoH Zambia use the most popular channel ie whatsapp to reach wider audience.With Engati, all they had to do was provide the WhatsApp Business number and the rest was taken care of. Engati has a quick solution called DocuSense technology, it became easier to train the bot by directly uploading documents.
71.00%
population in Zambia uses WhatsApp.
20 days
saved with the bot deployed
34
user flows that were created in 7 days
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