Exit Survey

A chatbot template that lets a business interact with the customers not happy with the product. This feedback can help them improve their business and understand their customers better.

Template Details

Made by

Team Engati

Trusted by

Why Engati is the preferred choice for global logistics companies?

Feedback/Survey

Collect feedback from customers

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Schedule a demo

The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How QIC has increased engagements Tenfold

Challenge‍

With over 2.5k daily incoming users from multiple channels and regions, it was becoming increasingly diicult for QIC to attend to every user. This led to longer waiting times and higher customer attrition.

Solution

QIC integrates Engati easily with their platform and legacy systems to answer repetitive queries and provide 24/7 support.All required information around claims, policies, and quotes are captured and processed by the bot reducing calls to agent with improved engagements.

How QIC has increased engagements Tenfold

62%

Queries that were answered by the bot

The bot could handle 3x more users than agents.

10.5x

Conversations were handled by the bot

Try us, you’re in good company

Pramod Prakash

Co-founder & CEO - Instalogist

Engati offered a seamless way of integrating with multiple custom APIs, provided good support & customized the solution for our requirements before we even started paying.

Alysha Lobo

CovidAsha Team

We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building