A chatbot template which allows the user to get connected with language experts and learn new languages according to their preference.
Template Details
Made by
Team Engati
Category
Education
Winner - Best Artificial Intelligence Driven Technology Solution
Provide personalised information over live chat
Connect customers to an agent via the live chat option in case of complex queries.
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Qassim University modernizes education with Engati
Challenge
With thousands of followers across multiple channels, it was difficult for Qassim University to engage users and answer their queries promptly.
Solution
Qassim university designed a chatbot that could make user conversations interactive & answer queries immediately.The bot can engage multiple users at once and reduce wait times.
90%
queries answered without agent assistance
30x
users handled by the bot
88%
improvement in response time
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