A chatbot template organizations which require data for increasing their growth, getting information has never been so lighting fast from the users.
Template Details
Made by
Team Engati
Category
Marketing
Winner - Best Artificial Intelligence Driven Technology Solution
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Engage with customers, convert buyers into more clients and closing more deals.
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Bunaai drives conversion via social channels
Challenge
Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.
Solution
The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.
74%
queries answered by the bot
96%
improvement in response time
53%
users converted to Marketing Qualified Leads
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