Pick and Drop
A chatbot template for every move that you forget, and it gets you everything right at your place.
Template Details
Made by
Team Engati
Category
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Trusted by
Why Engati is the preferred choice for global logistics companies?
Track Order
Customer are able to issue, manage and track order compaints and view delivery dates with the use of chatbots in the logictics industry
Returns & Refunds
Provide users the option to return the order via the bot
Payments
Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders
The Engati Advantage
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
Case Study
How iMile improves operational efficiency
Challenge
With the huge inflow of repetitive queries coming, it was a struggle for iMile to scale engagement while boosting agent productivity. iMile needed a solution that engages customers over Facebook and their Website.
Solution
The bot answers multiple queries at once with multilingual support feature.With Engati’s omnichannel feature, iMIle deploys the bot on Facebook, WhatsApp, and website, attending to queries across multiple channel.
17x
users handled by the bot across channels
52.30%
of users preferred Arabic over English
94%
overhead cost avoided
Try us, you’re in good company
Jerrin Zachariah
Senior Digital Marketing Specialist Tokio Marine Insurance
In a span of a few weeks, Engati has helped us a lot in saving time & efforts as 71% queries are handled by the bot. TMNF is now present on multiple channels with the bot helping us in driving conversions.
Anum Ishtiaq
Customer Service Supervisor, iMile
Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels
Learn more, arrange a call back!
We activate Conversational Intelligence to scale customer experience and build deep and lasting connections.
