This chatbot template can be used to collect feedback from a user for your restaurant. It helps in locating the restaurant, seeing previous reviews and information on how you can contact the restaurant.
Template Details
Made by
Team Engati
Category
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Connect customers to an agent via the live chat option in case of complex queries.
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Collect feedback from customers
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Jurong-Clementi Town Council doubles engagement with chatbots
Challenge
JRTC was looking for a solution to address repetitive questions coming from citizens.
Solution
JRTC created a virtual assistant, Joelle which provides various options to users,making user conversations interactive.Joelle was able to attend to multiple users in real-time to help them get closer to resolving their queries.
57%
queries handled by the bot
1.5x
users were handled by the bot
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