Tourism

A chatbot template that allows users to review and book tour packages. For the travel planner & operator businesses it gives a great opportunity to capture leads information while engaging with them on a bot.

Template Details

Made by

Team Engati

Trusted by

Why Engati is the preferred choice for global logistics companies?

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How TBO Holidays serves customers better through automated support

Challenge‍

Since TBO Holidays relied on email as their primary communication channel, high volumes of incoming emails created bottlenecks that hindered agent productivity.

Solution

Engati’s conversational modeler helped TBO Holidays create interactive dialog flows that helps users find answers to their questions in a matter of seconds. The bot handles inquiries 24/7 engaging with multiple users at the same time.

How TBO Holidays serves customers better through automated support

1.5x

users handled by the bot

90.40%

of the questions were handled by the bot flows

107%

increase in engagements via bot

Try us, you’re in good company

Mohit Khetarpal

Business Intelligence Analyst TBO Holidays

Engati’s platform is easy to understand as well as easy to use both from a technical and non technical perspective. The post sales support has also been great. We would definitely recommend Engati to others as it is a highly reliable system

Anum Ishtiaq

Customer Service Supervisor, iMile

Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels