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Dive deep into everything you need to know about conversation automation

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Drive to Reimagine

Hospitality with AI & personalisation is bling

The hospitality industry is booming. With innumerable travel enthusiasts and bloggers dying to visit new places for a new adventure, it's chatbot time now!

Drive to Reimagine

How are intelligent chatbots eliminating human intervention?

Chatbots are automating repetitive query resolution. This means that humans don't need to intervene there, they only get involved to handle complex queries.

Future of CX

Engati AI: Driving Customer Success in the Modern Era

Unlock the key to customer success with Engati's LIVE chat support for chatbots. Take your strategy to the next level and never leave customers frustrated again

Tech Corner

What advancements are next in line for smart chatbot technology?

Chatbot technology has seen a lot of progress in making the bot more conversational and human-like. Read more about how you can humanise your chatbots.

Tech Corner

Unlocking a treasure trove of data with chatbots

Data is currently scattered in most enterprises. Data scientists & developers are working on a common framework. Read on to learn how chatbots are helping!

Tech Corner

Here's why sentence similarity is a tough NLP problem

Find out why sentence similarity is a challenging NLP problem and why training computers to read, understand and write language has become a big business.

Drive to Reimagine

How to give your chatbot context and improve CX without coding

Context understanding can be established for factors like location, sentiment, expression, time, etc. which influences the way how a user interacts with the bot

Drive to Reimagine

10 Must-Have chatbot features (#5 will make customers love you!)

Here are 10 chatbot features that you need to look out for if you're building a chatbot for your business. Make sure your chatbot has them all. Get the list now

Drive to Reimagine

Engati supports RTL (Right-to-Left) chatbots on its platform

Overcome the language barrier in MENA regions with Engati’s RTL (Right-to-left) feature. Connect with customers who speak in Arabic, Urdu, Persian, and more!

Drive to Reimagine

5 roles your entertainment and media chatbots can play!

Entertainment and media chatbots are making customer experience interactive and helping people consume content in an easier manner. Check it out now!

Global chatbot statistics for 2023 — Exciting updates

Global Chatbot Statistics for 2022 is here and is packed with many exciting updates. There’s a lot of info for businesses to take advantage of. Read more

Drive to Reimagine

Will sports & chatbots become the perfect combination?

Sports and Chatbots? From selling tickets to sharing highlight clips; there's a lot of ways the sports industry could benefit from using chatbots. Read more.

Drive to Reimagine

Do millennials prefer talking to bots or humans?

Instant answers or human replies? What do millenials want more? Find out whether they'd rather talk to a chatbot or a human agent for customer support

Future of CX

13 ways to improve automobile dealership sales and service

It is time to improve automobile sales and service, and what better tool to use than an Engati chatbot? Here are 12 ways on how chatbots achieve this.

Drive to Reimagine

Chatbot business predictions - Future of chatbots

A chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a bus