The logistics technology industry is booming. Businesses that are successful are not willing to invest in the development of modern and effective logistics solutions. Supply chain technology funding reached $24.3 billion in the first three quarters of 2021, up 58 per cent from the same period in 2020.
We've compiled a list of 25 fast-growing logistics businesses with a diverse mix of hyper-growth scaleups, small creative firms, and everything in between.
25 fast-growing logistics startups
Teamglobal
About Them: Teamglobal specializes in the carriage of (LCL) Less than Container load shipments and is the largest operator in India in this category. They have been accredited with the Best Consolidator of the Year – All India 10 times in a row from 2010 to 2019.
Founder: Vivek Kele
Year Founded & Location: 2005, India
Using Chatbots for Customer Support: YES
Rivigo
About Them: Rivigo is solving a real and fundamental problem of truck driver shortage using a breakthrough relay model. A technology company that is building the material movement pipeline in India through a globally unique innovation in relay trucking, enabled by a strong interplay of technology, data, culture, and operational excellence.
Founder: Deepak Garg, Gazal Kalra
Year Founded & Location: 2014, India
Using Chatbots for Customer Support: YES
Insta Logist
About Them: InstaLogist helps Shippers, Transporters, Brokers, and Fleet Owners to efficiently carry out the FTL (Full truck Load) shipment with spot booking of trucks, through its FTL Marketplace platform. Loads are available on our platform for all types of small and big trucks, for the long haul as well as local shipments, throughout India.
Founder: Pramod Prakash & Sandeep Barange
Year Founded & Location: 2020, India
Using Chatbots for Customer Support: YES
iMile
About Them: iMile uses AI and smart logistics technology to offer unparalleled efficiencies throughout the supply chain for a seamless experience. iMile is customer obsessed! We blend human support with machine learning. are the first courier company in the region to provide smart logistics and courier solutions to e-commerce businesses resolving Cash on Delivery (COD) issues.
Founder: Rita Huang
Year Founded & Location: 2017, UAE
Using Chatbots for Customer Support: YES
EzyHaul
About Them: Ezyhaul is a digital road freight system provider. Commercial shippers can use their platform to book long-haul, short-haul, and cross-border shipments online. Ezyhaul claims to have delivered over 3,040 million pounds of cargo.
Founder: Mudasar Mohamed, Raymond Gillon, and Nicky Lum Year Founded & Location: 2016, India Using Chatbots for Customer Support: YES
Shadowfax
About Them: Shadowfax is India's largest tech-enabled on-demand gig marketplace, aiding businesses with last-mile jobs. Shadowfax employs artificial intelligence and technology to ensure that supply keeps up with demand in the hyperlocal distribution environment, which is rapidly evolving and highly fragmented, as well as to create an amazing end-customer experience.
Founder: Abhishek Bansal, Gaurav Jaithliya, Praharsh Chandra, and Vaibhav Khandelwal
Year Founded & Location: 2015, India
Using Chatbots for Customer Support: NO
Octovan
About Them:Octovan, a moving service provider , offers a platform where users can find movers in Turkey. Individuals and businesses can use their services for intercity and urban transportation. According to their website, the carriers Octovan has assisted more than 30,000 clients.
Founder: Mudasar Mohamed, Raymond Gillon, and Nicky Lum
Year Founded & Location: 2017, Istanbul, Turkey
Using Chatbots for Customer Support: NO
Fleetroot
About Them: Fleetroot is a cloud-based, IoT-enabled fleet tracking and management
service that allows customers to follow their vehicles in real-time using their smartphones. Alert notifications, predictive maintenance, fuel management, sensor monitoring, and trip management are among the features.
Founder: Keshavdas M
Year Founded & Location: 2017, Dubai (UAE)
Using Chatbots for Customer Support: NO
FLEXE
About Them: FLEXE operates a digital platform for on-demand warehousing and fulfillment. The company’s network includes more than 1,000 warehouses across the US. FLEXE allows users to manage inventory, track shipments, manage orders, and monitor operations. The Seattle- based startup serves customers looking for 3 primary use cases: eCommerce fulfillment, retail distribution, and inventory overflow.
Founder: Karl Siebrecht
Year Founded & Location: 2013, Seattle, WA
Using Chatbots for Customer Support: NO
GoFor
About Them: GoFor delivers any package, from small to large and bulky, within three hours. The Ottawa, Ontario, Canada-based company works with some of the biggest names in the retail, construction, and supply chain industries to help North American businesses of all sizes get their products into the hands of customers faster.
Founder: Brad Rollo
Year Founded & Location: 2016, Canada
Using Chatbots for Customer Support: YES
Lyve
About Them: For logistics, it provides AI and a cloud-based last-mile delivery platform. Last-mile operations visibility, real-time notifications & status updates, driver pooling, re-routing, delivery optimization, and many more capabilities are included in the system. It also offers solutions for tracking, routing, fleet, and order management.
Founder: Hassan Hallas
Year Founded & Location: 2015, Dubai (UAE)
Using Chatbots for Customer Support: NO
Cogoport
About Them: Cogoport is a digital freight logistics company that provides importers and exporters with end-to-end global digital freight solutions, including warehouse-to-warehouse transportation. The aggregation and marketplace ideas underpin the company model. The company also provides value-added services for shipments and delivery operations, such as real-time tracking and analytics.
Founder: Purnendu Shekhar
Year Founded & Location: 2016, India
Using Chatbots for Customer Support: NO
Vamaship
About Them: Vamaship, the World's Shipping Partner, is an e-commerce logistics platform that facilitates domestic, export, and import shipping to and from over 200 countries, making domestic, export, and import shipping easy and affordable for thousands of new businesses. Vamaship has over 3000 customers in India, ranging from the world's largest mining companies to small businesses.
Founder: Bhavik Chinai and Rohit Chemburkar
Year Founded & Location: 2015, India
Using Chatbots for Customer Support: NO
Pickrr
About Them: Pickrr is a cloud-based, end-to-end logistics service that is revolutionising how a business vendor distributes a product to a client anywhere on the planet. Pickrr enables businesses to deliver any item to any location in the world in a matter of seconds. Their partners will take care of all the hassles of picking up, packing, and shipping the goods to any place.
Founder: Gaurav Mangla, Rhitiman Majumder
Year Founded & Location: 2015, India
Using Chatbots for Customer Support: YES
Load-me
About Them: Load-me is a real-time internet portal that matches vehicles with loads. Transporters advertise their trucks and available capacity, and freight owners who meet their needs can contact them directly. Shippers can also post loads to be transported, and available transporters can contact them. Load-me charges a fee for its platform based on the number of loads/trucks listed and matches established.
Founder: Sebastian Stefan
Year Founded & Location: 2012, Dubai (UAE)
Using Chatbots for Customer Support: NO
Trukky
About Them: Trukky is a logistics-focused technological architecture that provides fast pricing discovery, load sharing, insurance, and a marketplace to small and medium-sized businesses. Trukky is the first price comparison website in India that allows clients to schedule transportation services online. Trukky is a logistics aggregator that offers on-demand transportation for both full and partial loads of products.
Founder: Subhasish Das and Saswat Sahu
Year Founded & Location: 2015, India
Using Chatbots for Customer Support: NO
Nuvocargo
About Them: Nuvocargo provides cross-border freight services. Freight forwarding between Mexico, the United States, and Canada, customs management, cargo insurance, and supply chain financing are among the company's solutions.
Founder: Deepak Chhugani
Year Founded & Location: 2019, New York, USA
Using Chatbots for Customer Support: NO
Blackbuck
About Them: Whether it's linking a shipper with a driver or modifying the infrastructure around transportation to make payments, insurance, and financial services easier, BlackBuck has been a trailblazer in putting trucking's offline activities online. BlackBuck is dedicated to making it easier for millions of truckers to book a load and move at full capacity, as well as giving shippers of all sizes access to the appropriate vehicle, at the right time, for the right price - all with a single click.
Founder: Rajesh Yabaji
Year Founded & Location: 2015, India
Using Chatbots for Customer Support: NO
Edgistify
About Them: Edgistify is India's largest warehouse and fulfilment network, providing Amazon and Flipkart-style next-day delivery to D2C firms, small businesses, and e-commerce sellers. They are India's first digital platform for end-to-end storage and fulfilment needs, established by IIT and NIT alumni with help from supply chain experts.
Founder: Antim Suman, Kamal Kishore Kumawat, Umang Shukla
Year Founded & Location: 2016, India
Using Chatbots for Customer Support: YES
Xpressbees
About Them: Xpressbees is a fast-growing express logistics company in India that specialises in end-to-end supply chain solutions. In terms of speed, accuracy, and scalability, its B2B Xpress, B2C Xpress, Cross-border, and 3PL (Third Party Logistics) logistics solutions provide a competitive advantage.
Founder: Amitava Saha and Supam Maheshwari
Year Founded & Location: 2015, India
Using Chatbots for Customer Support: YES
ShiftKarado
About Them: ShiftKarado offers a cost-effective end-to-end relocation solution for household goods, furniture, and office equipment. The company prioritises convenience, dependability, high-quality service, transparency, and a quick price to schedule your relocation.
Founder: Atul Mithal
Year Founded & Location: 2015, India
Using Chatbots for Customer Support: NO
Trukker
About Them: Trukker is a truck booking service that uses an app. Trucks can be reserved for cross-border deliveries, commercial and residential removals, rental pickups, and item delivery. They can choose the service they want, get quotations, track the vehicles, and check the status of previous shipments.
Founder: Gaurav Biswas and Pradeep Mallavarapu
Year Founded & Location: 2016, India
Using Chatbots for Customer Support: NO
GoBOLT
About Them: GoBOLT is a tech-logistics company that specializes in long-haul and short-haul transportation, producing value through disintermediation, better asset use, and extensive use of technology. They're working on a next-generation logistics platform that focuses on novel operating models, scalable processes, and digitization.
Founder: Parag Aggarwal, Naitik Baghla and Sumit Sharma
Year Founded & Location: 2016, India
Using Chatbots for Customer Support: NO
Wimo
About Them: Wimo is a cloud-based software company that specialises in managing local delivery operations. A mobile application for delivery agents and a central control dashboard for the dispatcher make up the solution. Route optimization, order assignment via drag-and-drop, real-time load monitoring, and timetable management are among the features.
Founder: Wissam Aboueida
Year Founded & Location: 2017, Dubai (UAE)
Using Chatbots for Customer Support: NO
Yalla
About Them: A mobile application/website provides a secure, safe, and transparent transportation service. Users may order several sizes of pickup trucks via the app, which is available for both people and corporations. The user must input the origin and destination, as well as the pickup time.
Founder: Yasmine Abdel Karim
Year Founded & Location: 2016, Dubai (UAE)
Using Chatbots for Customer Support: NO
Delhivery
About Them: Delhivery is a major logistics and supply chain management company. With a nationwide network of more than 2825 locations, the company offers a comprehensive range of logistics services, including express package delivery, PTL and FTL freight, reverse logistics, cross-border, B2B and B2C warehousing, and technology services.
Founder: Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, Kapil Bharati
Year Founded & Location: 2011, India
Using Chatbots for Customer Support: NO
How Logistics and Supply Chain companies can benefit from Chatbots?
A bot is a software application designed to make operations like buying tickets, tracking cargo, and finding pricing in the logistics industry easier. Chatbots, which are driven by AI, are capable of striking thought-provoking human dialogue. Omnichannel chatbots let customers schedule & track shipments via WhatsApp, Facebook Messenger, Instagram, and more. Chatbots in the logistics business give comprehensive transparency and improved visibility of the whole supply chain cycle; automate quotes for any delays, and manage to book and pick up requests to trace shipments. Chatbots can assist the logistics business in overcoming the difficult task of keeping clients informed about shipments.
With chatbots companies can;
reduce 94% of overhead costs;
handle 79% more queries; and
can improve response rates by 88%.