One of the very common queries we have been getting recently is “WhatsApp banned my number solution, how do I fix it?”. Are you also looking for a solution for how to unbanned WhatsApp number?
WhatsApp account ban can be usually identified with a simple text on your WhatsApp app. It won’t allow you to use the app followed by the text, "This account is not allowed to use WhatsApp."
WhatsApp ban can lead to loss of contact and conversations with your friends and family. Worse if you use it for your business, all your customer data can get lost and affect your business. WhatsApp ban is frustrating but also crucial in order to protect the users and their privacy. WhatsApp usually bans your account if you breach the terms of service of WhatsApp. Unfortunately, if somehow your WhatsApp account got banned, here is a quick overview of steps for how to unbanned WhatsApp number.
Step 1: Identify the cause
Step 2: Contact support to send WhatsApp unban request message.
Step 3: Wait for response
Step 4: Send a follow up message if required
Step 5: Make sure you correct your mistakes once the account is unbanned.
Yes, the process looks quite simple, but actually is a bit more complicated than that. We all know the famous saying:
So, before we dive into the solution, let's understand the reason behind your WhatsApp ban.
Reason for WhatsApp ban
There are multiple reasons a WhatsApp account can get banned, some of them are:
- A lot of users have reported and blocked you.
- You sent malicious files or viruses via your account.
- You sent out mass messages to the users who are not in your contact list.
- Not adhering to Meta’s new frequency capping update.
- You joined a lot of groups in a very short period of time.
- Using fake identity.
- Using third party apps like GB WhatsApp which are not authorised or approved by official WhatsApp.
- You Tried to obtain personal data without consent. Like Scraping contacts from WhatsApp groups.
If you violate the terms of service or did any of the above knowingly or unknowingly, there are high chances of getting your WhatsApp ban.
Understanding different types of bans
Before getting into the process of how to remove ban from WhatsApp, let's understand different types of ban. This will help us to take a foolproof approach towards the solution. Mainly there are two types of of WhatsApp bans:
Temporary ban
Temporary WhatsApp bans usually happen for less severe violations or first time violations. Example: You are sending promotional messages to many unknown contacts in one go.
This is very common when you use WhatsApp for your marketing like broadcasting promotional messages. In this scenario your WhatsApp account gets banned for a few days or hours. Although it is crucial to pay attention as this may lead to a permanent ban. In case of temporary WhatsApp ban you won't be able to use your WhatsApp for the given period of account suspension without getting any of your data affected. It would look like this on your screen:
Permanent ban
The permanent WhatsApp ban happens in case of severe and repeated violation of WhatsApp terms and conditions. If you repeatedly make the same mistakes WhatsApp has warned you for, or a mass number of people have reported or blocked you in a short period of time, there are high chances of getting permanently banned from WhatsApp.
In this scenario there are high chances that your account may not be retrieved. Your WhatsApp interface would look something like this:
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There are certain approaches you can take if you think you have been wrongly banned by WhatsApp. We will discuss in detail about WhatsApp permanent ban solution further.
How to recover banned WhatsApp account
Here we will discuss how to unbanned WhatsApp number. Here are a few ways you can try.
1. Re-register your phone number with WhatsApp
There are chances that you are facing the ban due to your IP address. You can try using a different device to login your WhatsApp Account.
Step 1: Uninstall WhatsApp from current device
Step 2: Insert your sim card in a completely different device and install WhatsApp in this device
Step 3: In the login interface put your blocked number
Step 4: Enter a 6 digit code
Step 5: If your account is still banned, wait for 30 days and then try again.
Step 6: If it allows you to proceed, provide all necessary information and identity so that WhatsApp doesn’t detect you suspicious.
2. Apply for review directly to WhatsApp
Step1: Search for ‘contact WhatsApp’ on google or click here.
Step 2: Select WhatsApp Messenger Support or WhatsApp Business Support, according to your account type.
Step 3: Fill out the form.
Step 4: Wait for response and respond accordingly.
3. Wait for 60 days
This is the last solution you can try. Although this is not an official solution, people have seen that their WhatsApp ban account usually gets unbanned after around 2 months or 60 days. Please keep in mind that your data will not be retrieved. This solution will only unblock your WhatsApp number. Also, it's not guaranteed that this will work.
WhatsApp unban request message
Here are some templates as per common scenarios for which your WhatsApp account might have got banned. With some necessary changes you can use these templates to request WhatsApp to unban your account.
Before we begin, here are some best practices for writing a WhatsApp unban request messages:
- Make it clear and concise: Ensure that your subject line is clear and direct. Also your message should be concise, to the point and brief without any bluff.
- Include essential information: Don't forget to provide essential information like banned number with country code, and contact details like your email for further communication.
- Acknowledge the issue: Admit the possible mistake if you are aware, if not admit that you were unaware and won't repeat it again. Also, express the understanding of the situation.
- Be respectful and polite: Make sure that your language is respectful and professional. Request and thank the support team for looking into the matter.
- State your case clearly: Clearly state your case of why your WhatsApp ban was a mistake or what led you to the certain situation. Ask for review of your account and any specification you require to get complete clarity on the matter.
- Follow guidelines: Adhere to all the guidelines given by WhatsApp while drafting your message.
- Proofread your message carefully: Check for any contextual mistake. See if you have added all the essential information and whether the whatsapp unban request message is clearly understandable.
Here are WhatsApp unban request message templates depending on various situations and scenarios: -
As per situations
Situation 1: First time offence
Template
Subject: Request for review of account ban
Dear WhatsApp Support Team,
I hope you’re well.
I recently found that my WhatsApp account associated with the phone number [Your Phone Number with Country Code] has been banned. This is the first time I’ve encountered such an issue, and I believe it might have been a misunderstanding.
If any of my actions violated WhatsApp’s policies, I sincerely apologise and assure you that it was unintentional. I am committed to following all guidelines moving forward.
Could you please review my account status and provide any details regarding the ban? I would greatly appreciate the opportunity to resolve this issue.
Thank you for your time and assistance.
Best regards
Situation 2: Apology for known violation
Template
Subject: Request for review and apology for account ban.
Dear WhatsApp Support Team,
I hope this message finds you well.
I am writing regarding the ban on my WhatsApp account linked to the phone number [Your Phone Number with Country Code]. I understand that the ban was due to [briefly describe the known violation, e.g., sending bulk messages, using an unauthorised third-party app].
I sincerely apologise for the violation and any inconvenience it may have caused. I have taken steps to correct the issue and will ensure full compliance with WhatsApp’s policies going forward.
Could you please review my account status and consider reinstating it? I am committed to adhering to all guidelines and appreciate your assistance in resolving this matter.
Thank you for your understanding.
Best regards
Situation 3: Unclear reason for ban
Template
Subject: Request for clarification and review for account ban.
Dear WhatsApp Support Team,
I hope you’re doing well.
My WhatsApp account associated with the phone number [Your Phone Number with Country Code] has been banned, but I am unsure of the specific reason for this action.
I am committed to adhering to WhatsApp’s guidelines and would like to understand the reason behind the ban. If there was any unintentional violation, I am eager to address it and prevent future issues.
Could you please provide details about the ban and consider reviewing my account status? I appreciate your assistance in resolving this matter.
Thank you for your time.
Best regards
As per scenarios
Scenario 1: WhatsApp ban due to mass messaging or spamming
Template
Subject: Request for review and apology for account ban.
Dear WhatsApp Support Team,
I hope this message finds you well.
I am reaching out regarding the ban on my WhatsApp account linked to the phone number [Your Phone Number with Country Code]. I understand that the ban was due to mass messaging, which I now realise was a violation of WhatsApp’s policies.
I sincerely apologise for the spamming activity. It was not my intention to misuse the platform, and I have taken steps to prevent such actions in the future.
Could you please review my account status and consider reinstating it? I am committed to following all WhatsApp guidelines and appreciate your assistance.
Thank you for your understanding.
Best regards
Scenario 2: Abuse of WhatsApp features like broadcasting and creating multiple groups with unknown phone numbers
Template
Subject: Request for review and apology for account ban.
Dear WhatsApp Support Team,
I hope you are well.
My WhatsApp account associated with the phone number [Your Phone Number with Country Code] has been banned due to the misuse of features such as broadcasting and creating multiple groups with unknown phone numbers.
I apologise for this abuse of WhatsApp’s features. I understand that these actions were against the platform’s guidelines, and I assure you that they were not intended to cause disruption.
Could you please review my account status and consider reinstating it? I am committed to following WhatsApp’s policies and using the platform responsibly.
Thank you for your time and understanding.
Best regards
Scenario 3: Many people blocked or reported your account
Template
Subject: Request for review and apology for account ban.
Dear WhatsApp Support Team,
I hope this message finds you well.
My WhatsApp account linked to the phone number [Your Phone Number with Country Code] has been banned following multiple reports and blocks from users. I am unsure of the specific reasons behind these actions.
I apologise if my actions or content led to any issues. I am committed to addressing any concerns and adhering to WhatsApp’s guidelines.
Could you please review my account status and provide any details regarding the reports? I would appreciate the opportunity to resolve any issues and restore my account.
Thank you for your assistance.
Best regards
Scenario 4: You used a modified version of WhatsApp or an unauthorised app
Template
Subject: Request for review and apology for account ban.
Dear WhatsApp Support Team,
I hope this message finds you well.
I am writing regarding the ban on my WhatsApp account associated with the phone number [Your Phone Number with Country Code]. I understand that the ban was due to my use of a modified version of WhatsApp or an unauthorised app.
I sincerely apologise for this violation. I was unaware of the full implications of using such apps and have since uninstalled them.
Could you please review my account status and consider reinstating it? I am committed to using the official version of WhatsApp and adhering to all guidelines moving forward.
Thank you for your understanding and assistance.
Best regards
Scenario 5: General violation of WhatsApp Terms of Service
Template
Subject: Request for review and apology for account ban.
Dear WhatsApp Support Team,
I hope you’re well.
My WhatsApp account associated with the phone number [Your Phone Number with Country Code] has been banned for a general violation of WhatsApp’s Terms of Service. I am uncertain about the specific details of the violation.
I sincerely apologise for any breach of the guidelines. I am committed to understanding and adhering to all of WhatsApp’s policies to ensure compliance in the future.
Could you please provide more information regarding the reason for the ban and consider reviewing my account status? I appreciate your assistance in resolving this matter.
Thank you for your time and understanding.
Best regards
👉 Recommended Reads: 70 WhatsApp Messages Templates
What next?
It is very important to adhere to the guidelines of the platform to avoid the WhatsApp ban. It is okay if your account got banned this time. In future, make sure to adhere to all the guidelines. Have complete information on how to unbanned WhatsApp number and once the account is unbanned try not to repeat the same mistake as it may cause severe damage to the account. Make sure to learn and educate your team about WhatsApp terms of service to avoid any future WhatsApp ban. To help you learn more about WhatsApp Marketing and how to go about it, here is an Ultimate WhatsApp Marketing Guide you can use.
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