Ecommerce chatbot template

A chatbot template that allows a business to sell and provide support for its products on the chatbot.

Template Details

Made by

Team Engati

Trusted by

Why Engati is the preferred choice for global logistics companies?

Capture leads from all social channels

Lead generation chatbot template collects email ID, phone number & other required information from the customer, conversationally

Integrate with the top CRMs

Integrate the lead gen bot with third-party apps & CRM systems using the no-code platform and send the collected data to your system

Run marketing campaigns to boost lead gen

Send broadcasts or set up campaigns to reach out to customers and make it easy for users to enrol or sign up

Schedule a demo

The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How LivSpace skyrockets customer satisfaction by 45%

Challenge‍

With millions of followers across channels, LivSpace found it diicult to scale engagement across channels.

Solution

The bot answers incoming queries 24/7 while also collecting user details to further shorten the sales cycle.Along with the bot, LivSpace quickly onboarded multiple agents on the platform to answer complex questions through Live chat with omnichannel capabilities.

How LivSpace skyrockets customer satisfaction by 45%

79%

interactions handled by the bot

89%

reduction in resolution time

77%

decrease in response time

Try us, you’re in good company

Anisha Panwar

pWC

The Engati chatbot platform is so easy to use and efficient. It does not need technical skills. We are especially impressed with the Dashboard feature where it manages all the questions put in by the user and the user can filter down the questions, alter it, add new questions, and extract report as per his requirement. Also, the support service is appreciable. Overall, we are glad to work with you.

Max McPhee

Herman Miller

Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.