A chatbot template to shop for clothes and shoes. The user can choose from a variety of options from the products showcased and can also be used for lead generation.
Template Details
Made by
Team Engati
Category
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Allow users to add products to the cart
Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders
How Bunaai drives conversion via social channels
Challenge
Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.
Solution
The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.
74%
queries answered by the bot
96%
improvement in response time
53%
users converted to Marketing Qualified Leads
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