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Tech Corner

50 Technology Leaders in The Middle East

Engati is extending a list of 50 Technology Leaders in the Middle East who are turning new leaves, bringing change, and stepping stones for the future.

Drive to Reimagine

10 Live Chat Hacks you can't miss out on!

Want to speed up customer service and improve your live chat? Here are 10 hacks you got to implement, along with 5 bonus hacks for your management team.

WhatsApp broadcast notifications for logistics business

Drive to Reimagine

Best WhatsApp broadcast templates for logistics companies

Want to reach your customers, drivers, & delivery partners via WhatsApp notifications? Here are the 6 best WhatsApp broadcast templates for logistics companies!

Engati vs Landbot chatbot platform comparison

Drive to Reimagine

Engati vs Landbot - Which chatbot platform should you pick?

Evaluating Engati and Landbot? Trying to figure out which chatbot platform you should build your chatbot on? Here's a detailed chatbot platform comparison.

Drive to Reimagine

10 use-case based WhatsApp broadcast templates for banks

Looking to engage your bank's customers with WhatsApp notifications? Here are 10 WhatsApp broadcast templates that your bank can use to interact with customers.

Business Transformation

50 Unstoppable Women Leaders of Today & Tomorrow

Engati is presenting you the list of 50 UNSTOPPABLE WOMEN LEADERS of today and tomorrow, creating an impact, inspiring and aspiring all of us on the way.

Future of CX

What are the top 30 components of customer experience (CX) ?

Customer experience components is a totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process.

Tech Corner

35+ Best AI Books for FREE

Want to dip your foot into the AI pool, hone your skills, or see how you can use AI for your company? Here are the best artificial intelligence books for you!

Tech Corner

Distributed caching - what is it and how does it work?

Distributed caching features application servers spread across several Virtual Machines (VMs) or even geographies. Read this article to learn how it works!

Future of CX

A day in the life of a customer service representative

If you want to improve the efficiency of your customer service team, you need to understand what the life of your customer service representatives looks like.

WhatsApp broadcast template for eCommerce

Drive to Reimagine

10 WhatsApp Broadcast Templates for eCommerce Stores

Looking for WhatsApp broadcast templates to use for your eCommerce store? Here are some you can use for product launches, cart abandonment notifications & more.

Business Transformation

30 Most Followed LinkedIn Influencers

30 Most followed LinkedIn Influencers and thought leaders you must follow to keep an eye on tech & industry trends, business insights, and much more.

Livspace interior design chatbot case study

Drive to Reimagine

How LivSpace slashed their resolution time by 89%?

Want to know how interior design and home renovation platform, Livspace generated more leads and cut their issue resolution time down by 89%? Check this out!

Tech Corner

An introduction to Vector Search & the search algorithms

Want to use vector search to look up images, texts, videos, and audios? Here's an article that breaks down vector search and helps you get started with it.

Drive to Reimagine

What is Conversational Marketing? Learn to win more conversions with it

Want to learn how you can use conversational marketing to generate more leads and drive more marketing & sales conversions for your business? Check this out!